Review · LONDON RIVER CRUISES

London Big Bus Hop-On Hop-Off Tour with Optional River Cruise

3.5 · 10,803 reviews 3 hours 35 minutes (approx.) From $39 Operated by Big Bus London · Bookable on Viator
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See London before you chase it. This hop-on hop-off tour gives you a useful first look at the city, linking Buckingham Palace, Westminster, the Tower of London, St. Paul’s Cathedral, Covent Garden, and several major shopping districts. I especially like the three-route coverage and the freedom to stay aboard or hop off when something catches your eye.

The recorded commentary, available in seven languages, adds context without requiring a guide beside you. I also like that 48-hour tickets include three guided walks and a two-hour evening panoramic tour. The main catch is traffic. A short route can become a very long ride, and buses may arrive less often than you expect.

The price begins at about $39.77 per person, which can be fair if you use the bus for transport and sightseeing over a full day or two. It is poor value if you spend most of your time waiting at stops or using the Tube instead.

Key points before you book

London Big Bus Hop-On Hop-Off Tour with Optional River Cruise - Key points before you book

  • Three routes cover central London, west London, and the British Museum area, giving you more than a single sightseeing loop.
  • The 24-hour and 48-hour tickets include a one-way Thames cruise, but the one-day ticket does not.
  • A 48-hour ticket adds three guided walking tours and an evening panoramic ride, useful if you want more than a bus loop.
  • Activation begins when you first use the ticket, not necessarily at the time you book.
  • London traffic can change the whole day, so use the live tracking feature and leave extra time for appointments.
  • Keep your ticket secure, especially if staff exchange your mobile voucher for a paper ticket.

What this London bus tour is really good at

London Big Bus Hop-On Hop-Off Tour with Optional River Cruise - What this London bus tour is really good at

I see this tour as a city orientation tool first and a transport pass second. London is large, spread out, and full of famous sights that can take days to visit properly. From the upper deck, you can connect the royal district, Westminster, the City, the South Bank, and the West End without planning every Underground change.

You will not get a deep visit to each attraction. Instead, you get the visual outline of London: palace gates, church domes, royal parks, bridges, monuments, theaters, and busy commercial streets. That overview is valuable on a first day, especially if you want to decide where to return on foot.

The recorded commentary covers landmarks and local anecdotes in seven languages. It is not a personal guide, but it lets you learn while looking around. Bring headphones if you prefer, though earphones are provided on the buses.

The overall rating of 3.7 from more than 10,000 ratings reflects the main trade-off. The sightseeing idea works well. Operations can be uneven.

More Hop-On Hop-Off River Boats in London:

Choosing between one day, 24 hours, and 48 hours

Read the ticket names carefully. A one-day ticket is not the same as a 24-hour ticket. The one-day option is tied to the operating day, while the 24-hour option lasts 24 hours from activation. That distinction matters if you board late in the afternoon and expect to use the ticket the following morning.

The one-day ticket is the basic budget choice. It does not include the Thames cruise. It suits you if you want a broad loop, a few short stops, and a simple introduction to London.

The 24-hour ticket gives you a full 24-hour period and includes the one-way river cruise. This is the better fit if you arrive around midday and want to continue sightseeing the next morning.

The 48-hour ticket makes the most sense for a relaxed visit. It includes the cruise, three guided walking tours, and a two-hour non-stop evening panoramic tour when offered with that ticket option. You can spread out the routes instead of trying to cover everything in one tiring day.

The ticket becomes valid when you activate the mobile voucher or QR code at a designated stop. Do not assume that booking time starts the clock.

Route one: Green Park to the Tower of London

London Big Bus Hop-On Hop-Off Tour with Optional River Cruise - Route one: Green Park to the Tower of London

The central route begins around Green Park, with stops near Green Park Underground, the Hard Rock Cafe, Queen Elizabeth Gate, Marble Arch, Regent Street, Piccadilly Circus, Haymarket, Trafalgar Square, Craig’s Court, Horse Guards Parade, Whitehall, the London Eye, Waterloo, Covent Garden, St. Paul’s Cathedral, Monument, London Bridge, City Hall, the Tower of London, Temple, Westminster Pier, Lambeth Palace, College Green, Tothill Street, Buckingham Palace, and Victoria Station.

This is the route to choose when you want the classic London postcard list.

Green Park and Queen Elizabeth Gate put you near the royal parks and Buckingham Palace. The Hard Rock Cafe stop works as a practical landmark, though you should check the exact boarding point rather than relying on the name alone. Marble Arch gives you access to Hyde Park and the west end of Oxford Street.

Regent Street, Piccadilly Circus, and Haymarket bring you into the West End. These stops are useful for shopping, restaurants, theaters, and a walk toward Trafalgar Square. Trafalgar Square is one of the best places to hop off because Nelson’s Column, the National Gallery, Whitehall, and the Mall are all close by.

Craig’s Court, Horse Guards Parade, and Whitehall take you toward the center of government and royal ceremony. From here, you are close to Westminster Abbey and Big Ben, though the stop names do not always make the walking connections obvious. Check your map before getting off if you have a timed visit.

The London Eye and Waterloo stops serve the South Bank. This is a good place to combine the bus with a river walk, though queues and foot traffic can slow your progress. Covent Garden is one of the most useful stops for food, shops, street performance, and access to the theater district.

St. Paul’s Cathedral anchors the City section. From there, the route moves toward the Monument to the Great Fire of London, London Bridge, City Hall, and the Tower of London. This stretch shows the contrast between old churches, financial buildings, medieval royal sites, and the modern South Bank.

The Tower of London deserves a proper visit, not just a passing photograph. If you plan to go inside, allow enough time that you are not forced to abandon the bus route before the next major stop.

Temple, Westminster Pier, Lambeth Palace, College Green, Tothill Street, Buckingham Palace, and Victoria complete the loop. This is a lot of ground. In heavy traffic, the full circuit can take far longer than the advertised approximate duration, so avoid scheduling a tight lunch or museum booking immediately after boarding.

Route two: Harrods, museums, and Notting Hill

London Big Bus Hop-On Hop-Off Tour with Optional River Cruise - Route two: Harrods, museums, and Notting Hill

The west London route links Victoria, Queen Elizabeth Gate, Marble Arch, Piccadilly, the Hard Rock Cafe, Hyde Park Corner, Harrods, the Natural History Museum, Gloucester Road, Kensington Palace, Notting Hill, Kensington Gardens, Bayswater Road, Lancaster Gate, Paddington Station, Edgware Road, Baker Street, Oxford Circus, Regent Street, Piccadilly Circus, Trafalgar Square, Whitehall, the London Eye, Covent Garden, St. Paul’s Cathedral, London Bridge, City Hall, and the Tower of London.

This route is especially useful if you want to combine royal sights, parks, museums, shopping, and the west side of the city.

Hyde Park Corner and Harrods offer an easy introduction to Knightsbridge. The Kensington museum stop is convenient for the Natural History Museum, while Gloucester Road gives you another Underground connection. Kensington Palace and Kensington Gardens are better choices if you want a slower walk and some open space.

Notting Hill is one of the more distinctive stops on the route. You can hop off for the neighborhood streets and shops, then continue toward Bayswater Road, Lancaster Gate, Paddington, and Edgware Road. The route gives you a wider view of London than the central loop, but it also depends heavily on road conditions.

Baker Street and Oxford Circus are practical stops for shopping and central connections. The route then overlaps with the core sights around Regent Street, Piccadilly Circus, Trafalgar Square, Whitehall, and the river.

One important practical warning: bus frequency may not feel consistent along this western section. If Notting Hill or Kensington Palace is your main goal, avoid beginning too late in the day. Use the app’s live tracking feature, and do not assume the next bus will appear on the printed route timing.

A few more river trips around London worth comparing

Route three: the British Museum and transport hubs

London Big Bus Hop-On Hop-Off Tour with Optional River Cruise - Route three: the British Museum and transport hubs

The third route connects Woburn, Euston, King’s Cross, St. Pancras, Euston Road, Russell Square, the British Museum, Temple, Covent Garden, and the British Museum again in the opposite direction.

This is the shortest and most focused route. It is useful for visitors staying near Euston, King’s Cross, or St. Pancras, and for anyone who wants to connect the British Museum with Covent Garden and Temple.

The British Museum stop is the main reason to use this loop. You can combine a museum visit with lunch in Covent Garden, then continue toward Temple or return toward the railway stations. The route is less useful as a full sightseeing circuit because it does not cover the palace and river landmarks found on the other routes.

Pay attention to direction. The itinerary includes separate northbound and southbound British Museum stops, and a stop may be temporarily closed or shifted. London streets change for ceremonies, construction, and traffic control, so check the current stop information before walking a long way to board.

The Thames cruise: good views, limited flexibility

London Big Bus Hop-On Hop-Off Tour with Optional River Cruise - The Thames cruise: good views, limited flexibility

The included river cruise is one-way and comes with the 24-hour and 48-hour tickets only. It does not come with the one-day ticket.

The cruise gives you a different view of London’s landmarks. From the Thames, the bridges, riverside buildings, the London Eye, Westminster, and the Tower area make more sense as parts of one city. I consider it a useful addition if you already plan to spend time near Westminster Pier or the London Eye.

It is not a substitute for a dedicated river excursion. The cruise is tied to the bus ticket and is one-way, so plan how you will continue after getting off. Snacks and drinks may be available for purchase on the boat, but food and drinks are not included in the tour price.

The 48-hour extras and evening ride

London Big Bus Hop-On Hop-Off Tour with Optional River Cruise - The 48-hour extras and evening ride

The 48-hour version includes three guided walking tours. Their exact schedule is important, so check it when you activate your ticket. Walking tours can add the street-level detail that a recorded bus commentary cannot provide.

The two-hour evening panoramic tour is another useful extra with selected ticket options. London looks different after dark, especially around the illuminated central landmarks, but the tour is non-stop. You cannot hop off to explore during that ride.

These additions help justify the higher price of the 48-hour ticket, provided you actually use them. If your visit is packed with museums and timed admissions, the simple 24-hour ticket may be enough.

Price, comfort, and the traffic problem

London Big Bus Hop-On Hop-Off Tour with Optional River Cruise - Price, comfort, and the traffic problem

At about $39.77 per person, the tour can be a sensible purchase for a first visit. It combines sightseeing, commentary, and transport, and the 24-hour and 48-hour options add the river cruise. Two days of use can spread the cost across many rides.

The value drops quickly if you spend long stretches waiting. London traffic can leave a bus barely moving for an hour or more, and a complete loop may take much longer than expected. Some stops may be skipped or altered during major events, traffic restrictions, or the Changing of the Guard.

The buses include free Wi-Fi, which is handy for checking maps and messages. The upper deck gives you the best views in good weather, but winter and rainy days change the experience. The lower deck is warmer, yet the view is limited.

Bring layers and keep your schedule loose. I would not use this service as the only way to reach a timed airport transfer, restaurant booking, or museum entry.

There is also a ticket-handling issue to understand. Staff may exchange a mobile ticket for a paper ticket when you first board. If you lose that paper ticket, you may not be allowed back on. Adding the ticket to the Big Bus app lets you use it digitally, which is safer than carrying a loose paper slip.

Who should book it?

I recommend this tour for first-time visitors, families, older adults who prefer fewer Underground changes, and anyone who wants a quick visual introduction before choosing where to spend more time. It is also useful if you enjoy sitting back and listening while the city rolls past.

I would be cautious if you have only one tightly scheduled day, need exact arrival times, or already feel comfortable using the Tube. London’s Underground and buses can often move you faster, especially during the busiest parts of the day.

Book the 24-hour option if you want the cruise and a flexible day. Choose 48 hours if you will use the walking tours and evening ride. Choose one day only if you understand that its validity is not the same as 24 hours.

You can cancel for a full refund up to 24 hours before the start time. Changes or cancellations made inside that window are not accepted.

FAQ

How long does the London Big Bus tour last?

The experience is listed as approximately 3 hours and 35 minutes, but the total time depends on which route you use, how often you hop off, traffic, and waiting times.

Does the one-day ticket include the Thames River Cruise?

No. The one-day ticket does not include the river cruise. The one-way cruise is included with the 24-hour and 48-hour tickets.

When does the ticket become valid?

The validity period begins when you activate the mobile voucher or QR code at a designated Big Bus stop.

What is the difference between a one-day ticket and a 24-hour ticket?

A one-day ticket is valid for the operating day. A 24-hour ticket lasts 24 hours from activation, so it may be more useful if you begin sightseeing later in the day.

What does the 48-hour ticket include?

The 48-hour ticket includes hop-on hop-off bus access, the one-way Thames cruise, three guided walking tours, and a two-hour non-stop panoramic evening tour when included with the selected option.

Is commentary available in languages other than English?

Yes. Recorded commentary is available in seven languages. The experience itself is offered in English.

Is Wi-Fi available on the buses?

Yes. Complimentary Wi-Fi is available onboard.

Can I cancel for a refund?

Yes. You can cancel for a full refund if you do so at least 24 hours before the experience start time. Cancellations made less than 24 hours in advance are not refunded.

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