Review · LONDON RIVER CRUISES
London: Tower of London, Hop-on, Hop-off Bus & River Cruise
London rewards a good first ride. This package combines Tower of London entry with a 24-hour open-top bus ticket and a one-way Thames cruise, giving you a useful first look at a very spread-out city. I like the freedom to hop on and off across three routes, and I like that the cruise links Westminster and the Tower without asking you to find another way across town. The main catch is traffic, which can turn a short bus ride into a slow one.
I also like the practical mix of sightseeing and independent time. You can hear commentary in seven languages, leave the bus for Buckingham Palace or St Paul’s Cathedral, then return when ready. Still, you need to plan the Tower time slot and watch bus service closely, since one route has been reported as delayed for more than an hour.
Key points to know before you go

- The Tower of London needs a time slot: Reserve your Tower entry through the Big Bus Manage My Booking portal before heading to St Katharine’s & Wapping.
- The Thames cruise runs one way: Travel between Westminster Pier and Tower Pier in about 40 minutes, with live commentary in English.
- Three bus routes cover a lot of ground: You can reach central sights, the West End, the City, museums, Kensington, and Notting Hill.
- Traffic shapes the day: The bus is excellent for orientation, but it is not a fast way across London at busy times.
- You can start at any Big Bus stop: Tower Hill is the recommended starting point, but you can activate the ticket at another stop.
- The package costs $105 per person: It offers good value if you use the Tower admission, cruise, and bus for a full day.
What the $105 package really gives you

At $105 per person, this is not a cheap transport ticket. It becomes a fair deal when you use all three parts: the bus, the Tower, and the river cruise. Buying the pieces separately might give you more flexibility, but this package saves you from arranging several major sights and transport connections on your own.
The 24-hour bus period begins when you first activate the ticket. That matters. If you start late in the day, you will not get a full calendar day, so I would begin in the morning if possible. You can board at any Big Bus stop, use the app to activate the ticket, or show your mobile or printed voucher to a staff member or driver.
The package works best as a sightseeing framework, not as a strict guided tour. You choose when to ride, when to walk, and how long to stay at each attraction. That freedom is useful in London, where one museum, palace, or fortress can easily take longer than expected.
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Start at Tower Hill for the easiest plan

Big Bus recommends Stop 19 at the Tower of London, at 362 Tower Hill. This is a smart starting point because you can deal with the Tower early, then walk to the nearby City Cruises terminal for the river trip.
Before you arrive, use the booking link in your confirmation email to select your Tower of London time. The ticket is not simply a walk-in pass with no planning. You need to download or access the Tower ticket and follow the instructions for St Katharine’s & Wapping, London EC3N 4AB.
Once the bus ticket is active, you can ride the red route or another available route and build your day around the stops. The Big Bus app helps you track buses and find stop locations, which is especially useful in central London, where several streets and bus stops can look similar.
The bus is open-top and double-decker, so you get broad views of the streets and landmarks. The upper deck is the place for photos, but London weather can change quickly. Keep a coat or rain layer handy, even if the morning looks clear.
See the Tower of London with time to spare

The Tower is the strongest part of this package. This old fortress and royal palace brings together royal ceremony, imprisonment, military power, and famous stories in one compact visit. You can see the Crown Jewels, enter the White Tower, explore the Bloody Tower, and look toward Traitors’ Gate.
A Yeoman Warder, often called a Beefeater, leads a guided tour. This adds a human voice to the site and helps connect the buildings with the people who lived, ruled, guarded, or suffered there. The Tower is not just a photo stop beside the Thames. It needs real time.
I would allow several hours here rather than trying to squeeze it between two quick bus rides. The Crown Jewels are the headline attraction, but the White Tower and the stories attached to the Bloody Tower give the visit more weight. If you arrive late for your reserved time, your carefully planned day may start badly, so build in a buffer.
The Tower’s location also makes it easy to combine with the cruise. After your visit, head toward Tower Pier for a one-way boat to Westminster. Or take the cruise first from Westminster, then finish at the Tower. Both directions are included.
Take the Thames cruise from Westminster to Tower Pier

The river cruise takes about 40 minutes and runs between Westminster Pier and Tower Pier. It is one way, not a round trip, so think of it as transport with sightseeing value rather than a separate boat loop.
From the river, you can view major landmarks from a different angle. Westminster gives you access to Big Ben, the Houses of Parliament, Westminster Abbey, and the London Eye. Tower Pier puts you close to the Tower of London and Tower Bridge.
The cruise has live commentary in English. This is different from the bus, where you can choose among English, French, Chinese, German, Italian, Spanish, and Portuguese audio. If you do not follow spoken English easily, the river section may feel less helpful than the bus.
Boats run about every 15 minutes in summer and every 30 to 40 minutes in winter, according to the supplied schedule. Allow extra time for queues and changing plans. Download your City Cruises ticket from the portal and show the digital or printed ticket to staff before boarding.
The cruise is a good way to rest your feet after the Tower. It also avoids dealing with city traffic for this particular stretch. The tradeoff is that you have less control than on the bus, since the boat follows its timetable and travels only one way.
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Use the red route for London’s headline sights

The red route is the key service if your priority is Big Ben, Westminster, the London Eye, and the Tower. It also covers Buckingham Palace, Trafalgar Square, Whitehall, 10 Downing Street, Piccadilly Circus, St Paul’s Cathedral, and Tower Bridge.
I would use this route for orientation first. Stay on for a section to see how the city fits together, then get off at the sights you care about most. The audio commentary helps explain what you are seeing, and the open upper deck gives you a better view than a standard city bus.
The route also reaches the London Dungeon, Sea Life London Aquarium, and the Shard. These attractions are not included in the package, but their stops can help you plan another visit or understand where they are.
Traffic is the big concern. London’s center is busy, and the bus shares the road with taxis, delivery vans, cyclists, and ordinary traffic. One reported experience involved waiting more than an hour for the red route bus, followed by the need to arrange separate transport. That may not happen on your day, but it is a clear reason not to schedule a tight Tower time slot immediately after a bus ride.
The bus usually runs every 10 to 20 minutes in summer and every 15 to 30 minutes in winter. Those are useful guide times, not promises. Use the app, keep your schedule loose, and avoid treating the bus as a guaranteed fast connection.
Explore the West End and museum areas on other routes

The other two routes extend the package beyond the classic Westminster and Tower circuit. Stops include Oxford Street, Regent Street, Covent Garden, the British Museum, Marble Arch, Mayfair, Green Park, Hyde Park Corner, Harrods, the South Kensington museums, Kensington Palace, and Notting Hill.
This makes the ticket more useful for a first day in London. You can use the ride to decide which neighborhoods deserve a longer visit later. The bus is also a good choice if walking long distances is difficult, since it gives you a broad view without requiring every sight to be reached on foot.
You should not expect to explore every listed area in one day. London is too large, and traffic takes time. Pick two or three main stops, then treat the rest as views from the bus. Trying to cover the British Museum, Kensington Palace, Tower of London, Buckingham Palace, and the West End in one day would leave you rushing from place to place.
The audio commentary adds useful background and may point out practical facts. One bus passenger learned that the National Gallery has free admission and changed plans to visit it. That is the kind of useful discovery a sightseeing bus can provide, even though the gallery is not a formal stop or included attraction in this package.
Buckingham Palace, Westminster, and St Paul’s

Buckingham Palace is one of the obvious places to hop off. The route also covers Green Park, which gives you a chance to pair the palace area with a short walk rather than seeing the building only from the upper deck.
Westminster brings together Big Ben, the Houses of Parliament, Westminster Abbey, Whitehall, and 10 Downing Street. This is one of the best sections for a first look at London because several major sights sit close together. The bus lets you see the area before choosing where to spend your limited time.
St Paul’s Cathedral and the City offer a different mood. The cathedral is a major landmark, while nearby Monument and the Bank of England show London’s financial center. The Tower and Tower Bridge are close enough to connect these sights with the river cruise and red route.
The package does not include admission to these other attractions. You receive transport, commentary, the Tower entry, and the cruise. Plan your spending if you want to go inside Westminster Abbey, St Paul’s, the London Eye, or any of the other ticketed sights.
What the bus experience is like in practice

The open-top design is the main pleasure. You get clear views of buildings, bridges, statues, and street scenes, and the upper deck makes it easier to understand London’s layout. Free onboard WiFi is included, which helps with maps and checking the next bus.
The commentary is prerecorded, with seven language choices listed: English, French, Chinese, German, Italian, Spanish, and Portuguese. It gives the ride structure and helps turn a simple transfer into a guided city introduction.
Staff are generally described as friendly and helpful, and that matters when you are trying to find the correct stop or work out where to exchange a voucher. Still, the ticket system can require extra steps. The Tower ticket may need to be handled separately through the booking portal, and you should not assume the bus voucher alone gets you straight into the fortress.
All buses are wheelchair accessible. Children aged three and under travel free and do not need a ticket. Hotel pickup and drop-off are not included, and neither are food or drinks, so you need to reach the route or pier independently.
A sensible one-day plan

I would use this order:
- Activate the bus ticket in the morning at Tower Hill or another convenient stop.
- Travel to the Tower area and enter at your reserved time.
- Spend several hours at the Tower, including the Crown Jewels and a Yeoman Warder tour.
- Walk to Tower Pier and take the one-way cruise to Westminster.
- Get off near Westminster for Big Ben, the Houses of Parliament, Westminster Abbey, and the London Eye.
- Use the bus later for Buckingham Palace, Trafalgar Square, or a West End route if traffic and energy allow.
You can reverse the plan by starting at Westminster Pier, cruising to Tower Pier, visiting the Tower, and then using the bus. This version works well if your accommodation or morning plans put you near Westminster.
Do not pack the day too tightly. The Tower deserves more than a quick glance, and the bus may move slowly. Your best day will include a few clear priorities rather than a race through every listed stop.
Who should book this experience?
I would recommend it to a first-time London visitor who wants a broad orientation, has one full day, and values convenience over the fastest possible transport. Families and mixed-age groups may also like the ability to sit down, see the city from above, and choose when to get off.
It suits you especially well if the Tower of London is already high on your list. The included Crown Jewels visit and Yeoman Warder tour give the package a strong centerpiece, while the cruise adds a pleasant change from road travel.
I would be more cautious if you already know London well, dislike fixed departure times, or plan to spend the day inside museums. Public transport may be quicker for specific journeys, and the bus cannot avoid traffic.
Should you book it?
Book this package if you want the Tower, a river view, and a flexible first look at London in one ticket. The best value comes from starting early, reserving the Tower in advance, using the app, and leaving room for traffic.
Skip it if your plan depends on exact arrival times or if you only want to visit the Tower. For most first-time visitors, though, the combination is practical and enjoyable, as long as you treat the bus as sightseeing rather than speedy transportation.
FAQ
How long is the experience?
The ticket is valid for one day, or 24 hours from the time you first activate the bus ticket. The Thames cruise itself takes about 40 minutes.
What is included in the price?
The package includes a 24-hour hop-on, hop-off bus ticket, travel on three bus routes, Tower of London admission, a one-way Thames river cruise, onboard WiFi, and bus audio commentary.
Can I hop on and off more than once?
Yes. You can hop on and off as many times as you like during the ticket’s 24-hour validity period.
Where can I take the river cruise?
You can board at Westminster Pier or Tower Pier. The cruise travels one way between those two piers.
How often do the river boats run?
In summer, boats run approximately every 15 minutes. In winter, they run about every 30 to 40 minutes.
Which languages are available on the bus?
The bus audio commentary is available in English, French, Chinese, German, Italian, Spanish, and Portuguese.
Do I need to reserve the Tower of London visit?
Yes. You can book a Tower time slot through the Big Bus Manage My Booking portal. A link is provided in your confirmation email.
Where can I start the bus tour?
You can board at any Big Bus stop on the route after activating your ticket. A recommended starting point is Stop 19 at the Tower of London, 362 Tower Hill.
Is the experience wheelchair accessible?
Yes. The buses are wheelchair accessible, and the activity is listed as wheelchair accessible. Children aged three and under travel free and do not need a ticket.
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