Review · USA RIVER CRUISES

Norfolk: City Cruises Elizabeth River Buffet Lunch Cruise

★ 4.5 · 109 reviews From $69 Operated by City Cruises · Bookable on GetYourGuide
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Norfolk looks best from the water. This two-hour City Cruises outing pairs an attended buffet with views of the Elizabeth River, Norfolk’s skyline, and Navy vessels from the Atlantic Fleet. I like the chance to step outside between courses, and I like that coffee, tea, and iced tea are included while a DJ, games, and live narration keep the ride moving.

The main drawback is seating. A window table is not guaranteed, and some passengers have been placed in the middle of the dining room even when window tables were open. The dress code also appears to be applied unevenly, so bring the right clothes for the stated rule rather than counting on casual exceptions.

Key things to know before boarding

Norfolk: City Cruises Elizabeth River Buffet Lunch Cruise - Key things to know before boarding

  • The cruise leaves from the Otter Berth: You will board beside Waterside Mall in downtown Norfolk and return to the same spot.
  • The buffet is broad rather than basic: Expect salads, vegetables, pasta, salmon, chicken, pork, tri-tip steak, and desserts.
  • Navy views are a major part of the ride: The route gives you a water-level look at vessels along the Elizabeth River.
  • The cruise lasts two hours: That allows time for a meal, coffee, narration, and a walk on the outdoor decks.
  • Boarding starts 30 minutes early: Arrive ahead of time, since late arrivals may miss the boat.
  • The $69 price covers the cruise and buffet: Alcohol costs extra, so your final bill will depend on your drinks.

Starting beside Waterside Mall in downtown Norfolk

Norfolk: City Cruises Elizabeth River Buffet Lunch Cruise - Starting beside Waterside Mall in downtown Norfolk

Your meeting point is the Otter Berth, next to Waterside Mall in downtown Norfolk. This is a useful location if you are already spending time in the downtown waterfront area, but hotel pickup and drop-off are not included. You need to make your own way to the dock.

Boarding begins 30 minutes before departure. That early window matters because the ship must leave on schedule, and late arrivals may not be able to board. I would treat the boarding time as a real deadline, not a suggestion.

Have your passport or ID card with you. The activity is wheelchair accessible, which makes it a practical choice for many visitors, though you should still allow extra time for boarding and getting settled.

Once aboard, you are escorted to your table. That gives the start of the cruise a more organized feel than simply finding an open seat. If you are traveling with a group, make one reservation for the whole party. Separate bookings may result in separate seating, even if everyone arrives together.

Groups of 15 or more should pay close attention to the booking terms. Once confirmed, group reservations are non-refundable, and changes can be made up to two weeks ahead only at the local operator’s discretion.

Setting out on the Elizabeth River

Norfolk: City Cruises Elizabeth River Buffet Lunch Cruise - Setting out on the Elizabeth River

The cruise begins with the ship moving along the Elizabeth River. You can order alcoholic drinks for an additional charge, settle in at your table, and then explore the vessel as it gets underway.

The river route gives the meal a sense of place. You are not simply eating inside a banquet room. The view changes as the ship moves, with Norfolk’s historic skyline on one side and Navy vessels along the waterfront. The captain provides information about the ships, and one especially useful part of the experience is the chance to learn about the Navy presence from the water rather than from a distant lookout.

Live narration is a good idea in theory, but sound levels matter. At least one passenger found the narration difficult to understand over the room noise. If learning about the river and ships is important to you, try to sit where you can hear the speakers clearly, and do not assume every announcement will carry equally well.

The ship also includes a DJ, background music, and games. This makes the outing more social than a quiet sightseeing boat. You might enjoy that energy if you want a celebratory meal, birthday outing, or relaxed evening with friends. If you are hoping for a hushed dinner with long stretches of silence, the entertainment may feel like more than you need.

The attended buffet and what is on the plate

Norfolk: City Cruises Elizabeth River Buffet Lunch Cruise - The attended buffet and what is on the plate

The meal is an attended Grande Dinner Buffet, despite the activity being presented as a lunch cruise. Menus can change, but the listed spread gives you a good idea of the range.

You can begin with Caesar salad, Greek salad, or a summer berry and farro salad with strawberries, blueberries, baby spinach, and sumac vinaigrette. The labels are useful for anyone tracking ingredients or dealing with allergies. One passenger specifically appreciated having the dishes clearly marked, making it easier to choose safely.

Side dishes include Mexican elote-style corn, rosemary roasted potatoes, and roasted summer vegetables with cauliflower, zucchini, yellow squash, and red pepper. These give you more than a token vegetable option, especially if you prefer a meat-free plate.

The main dishes cover several tastes:

  • Oven-roasted salmon with bok choy and miso citrus soy sauce
  • Baked orecchiette pasta with mushrooms, zucchini, red onion, pomodoro sauce, and basil
  • Birria-style chicken with fire-roasted peppers and caramelized onions
  • Caribbean jerk-braised pork with plantains and black beans
  • Hand-carved tri-tip steak with caramelized onions and balsamic beef jus

That is a generous lineup for a two-hour sightseeing cruise. The pasta and vegetables make the buffet workable for vegetarians, while the salmon, chicken, pork, and steak give meat eaters several choices.

Food quality appears to be one of the strongest parts of the outing. Passengers praised the variety and overall taste, although one person found the food less hot than expected. Buffet temperature can vary during service, so take your plate soon after a fresh refill if that matters to you.

Dessert includes baked peach berry crisp with a gluten-free crumble topping, along with an individual dessert station and seasonal fruit. Coffee, tea, and iced tea are included. Alcoholic drinks are not, so remember that cocktails, wine, and other purchases add to the $69 base price.

Choosing a seat and managing the view

A window seat would seem ideal for a river cruise, but it is not guaranteed. Requests for a window table have not always been honored, even when some window tables remained open. I would make the request, but I would not pay for the experience expecting a guaranteed private view from your table.

The good news is that your table is not your only viewpoint. After eating, you can head to the outdoor observation decks and enjoy the scenery from a better angle. This is especially helpful if you are seated in the center of the dining room.

The outside decks are also where smoking is permitted. All interior areas are non-smoking. If smoke bothers you, stay indoors or choose an outdoor position away from smoking areas.

The largest outdoor patio deck in the city is promoted as a place to relax with your drink. The supplied information does not specify how much time the ship spends at each point, so think of the ride as a moving view rather than a stop-and-explore sightseeing tour. You will see the skyline and Navy vessels from aboard, then return to the dock without leaving the ship for a shore visit.

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Entertainment, service, and the overall mood

The cruise combines dining with light entertainment. Music plays during the meal, a DJ provides the soundtrack, and games and crew interaction help keep the room lively. Some passengers particularly enjoyed the crew’s dancing and friendly service.

Service can shape the whole evening, and the strongest comments focus on the staff. The crew escorts you to your table, servers take drink orders, and individual attention can be excellent. One passenger singled out a host named Showann for taking very good care of a party of seven. Another praised a waiter named Dee.

That personal service is valuable because a buffet cruise still requires coordination. You need help with drinks, directions, timing, and questions about the food. Friendly crew members make the ship feel less like a large function and more like a planned night out.

The atmosphere is not perfectly polished in every detail. The dress code says dressy-casual and excludes jeans, shorts, tank tops, halter tops, T-shirts, gym shoes, and flip-flops. Yet the rule has reportedly not been enforced consistently, with some people wearing shorts. I would follow the stated standard anyway. Dressy-casual clothing helps you feel comfortable if others are dressed up, and it avoids an awkward discussion at boarding.

The $69 price and what you receive

Norfolk: City Cruises Elizabeth River Buffet Lunch Cruise - The $69 price and what you receive

At $69 per person, the value depends on how much you want the full package. The price includes the two-hour cruise, the attended buffet, coffee, tea, and iced tea. You are paying for a meal, a moving view of Norfolk, service, and entertainment in one booking.

That can be good value for a special occasion or a visitor who wants a simple waterfront activity without arranging separate dinner plans. The menu has enough choice to make the buffet feel substantial, and the cruise offers something a restaurant cannot: changing views of the Elizabeth River and Navy ships.

The value is less convincing if you mainly want a quiet meal or a guaranteed window table. Alcohol is extra, and drinks can quickly increase the total. Hotel transportation is also excluded, so add the cost and time of getting to the Otter Berth.

The non-refundable policy deserves attention before you book. You cannot treat this as a flexible last-minute plan. Check your schedule, confirm the departure time, and make sure everyone in your party can attend.

Who will enjoy this Elizabeth River cruise?

I would recommend this cruise for couples marking a special occasion, families looking for a meal with something to watch, and groups who enjoy music and a social setting. It also suits visitors who want to see Norfolk’s waterfront and Navy presence without planning a separate boat tour.

The buffet helps groups with different tastes. A person may choose salmon, another may prefer pasta, and someone else can build a plate around salads and vegetables. Clearly labeled dishes are a plus for people with food allergies, though you should still ask the crew any questions you have about ingredients.

The experience may be less suitable for someone seeking a quiet, intimate dinner. Music, games, DJ entertainment, and room noise are part of the package. You should also reconsider if a guaranteed window seat is essential or if the dress code feels too formal for your trip.

Practical advice for a smoother outing

Norfolk: City Cruises Elizabeth River Buffet Lunch Cruise - Practical advice for a smoother outing

Arrive early. Boarding starts 30 minutes before departure, and late arrival can mean missing the boat.

Make one booking for your whole group. This is the simplest way to improve your chance of sitting together.

Dress to the written standard. Choose dressy-casual clothing and avoid jeans, shorts, tank tops, halter tops, T-shirts, gym shoes, and flip-flops.

Ask for a window table when booking, but keep your expectations modest. The request may not be guaranteed.

If narration matters to you, sit near a place where announcements are easy to hear. Room noise can make some commentary hard to follow.

Plan to spend part of the cruise outside. The upper decks provide a better look at the skyline and Navy vessels, especially if your table is in the middle of the dining room.

Bring your ID. A passport or ID card is listed among the required items.

Should you book the Norfolk buffet cruise?

Book it if you want a two-hour waterfront meal with a full buffet, friendly service, entertainment, and Norfolk views in one outing. The Navy vessels and skyline give the ride a clear local flavor, while the outside decks let you escape the dining room and enjoy the river directly.

I would skip it if your top priorities are silence, a guaranteed window table, or a flexible cancellation policy. For everyone else, $69 is a reasonable price for a special meal on the Elizabeth River, especially if you value variety and atmosphere as much as the food itself.

FAQ

Where does the cruise depart from?

The cruise departs from the Otter Berth next to Waterside Mall in downtown Norfolk.

Where does the cruise end?

The activity ends back at the same meeting point, the Otter Berth.

How long is the cruise?

The cruise lasts two hours.

Is food included?

Yes. An attended buffet is included, along with coffee, tea, and iced tea.

Are alcoholic drinks included?

No. Alcoholic beverages are available for purchase but are not included in the price.

What should I wear?

Dressy-casual attire is required. Jeans, shorts, tank tops, halter tops, T-shirts, gym shoes, and flip-flops are not permitted according to the stated dress guidance.

Is the cruise wheelchair accessible?

Yes. The activity is listed as wheelchair accessible.

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